Impact Solutions understands that your privacy is important to you and that you care about how your personal data is used.  We respect and value the privacy of all our customers and will only collect and use personal data in a way that is consistent with our obligations and your rights under the law.  From May 2018 the General Data Protection Regulation (GDPR) will apply to all data we hold about our customers.

We keep your personal information private and secure.  We will not sell, rent, share or otherwise disclose your personal information to anyone except as necessary to provide our services.

Access to your personal data is restricted to those employees that need access to it to perform their role.  Should any of the information we hold become out-of-date or need updating please contact us at data@impact-solutions.co.uk

We do not collect any data that can identify you personally through our website, although in line with most websites, some information, e.g. IP address, date and time of visit is logged.  Google Analytics is used to monitor our website.  We only collect the data that is necessary to perform legitimate business services.

GDPR

The confidentiality and security of your data have always been very important to Impact.  We have completed reviews to ensure that your data is held only for legitimate reasons and in a secure manner within our systems as well as, if applicable, by our suppliers.
All staff and management are aware of the scope and impact of GDPR.  We have a Data Protection Policy and we provide information security training to all staff that includes handling confidential data, data retention and data disposal.  We have enhanced our processes to ensure compliance with the new requirements and we will continue to go through testing and reviewing this, at a minimum, annually.

Subject Access Requests

Please contact our Data Protection Officer by emailing data@impact-solutions.co.uk if you wish to make a request regarding any of the Customer Rights.